Sometimes downloads don’t go the way they should. Either you lose the connection mid-way through, or the file you downloaded doesn’t work. Your best bet in these cases is to go back to the site and download the file again

What Do I Need to Do Now That the File Is Downloaded?

Find the downloaded file on your hard drive and double-click it. If it doesn't open correctly, you may need to get a compression program like WinZip () to decompress your file.